Personalized or monogrammed items cannot be refunded. Returns will only be considered if there is a problem or defect with the item (printing, hole in shirt or seam...) Returns are not eligible for choosing wrong color, unless you are sent a different color than on your order form. Our policy lasts 30 days. If 30 days has gone by, returns are no longer offered. Returns must be in unused condition, in original packaging.
Please allow up to 2 weeks for order processing and packaging (3 weeks for custom designs). These are made in house and take time to create. Orders will be processed as quickly and efficiently as possible, but due to suppliers having difficulty keeping and shipping stock items with Covid-19, some items may experience a delay. We do our best to work with these vendors and the nation's recent shipping issues, but sometimes it is out of our hands.